USE CASE 02 / ENTERPRISE EXPERTISE
Find who has solved a comparable problem across your organisation. Use their experience to prepare bids, staff programmes or get technical advice. Keep reviewed project experience useful for the next challenge.
See Palm Labs in actionIllustrative enterprise scenario. The organisation, profiles and assignments below are fictional.
Start with a business need.
A bank is modernising selected applications. Its programme lead needs cloud architecture, data engineering and security experience. Relevant work sits in different teams and countries, and job titles alone do not show who has delivered comparable projects.
Bring existing CVs, skills and project history into structured profiles. Connect different skill names, retain proficiency and source evidence, and have employees or managers validate the information.
Explore the roles in either example. Relevant experience, current assignments and missing evidence help you find the right person to involve.
Illustrative specialist
Zurich · Platform engineering
Cloud architecture · Identity · Migration
Compare specialists against each role, review missing requirements and discuss allocation with the responsible teams. Track the selected people and their assignment dates within the project.
Use internal expertise where requirements and allocation fit.
Resolve missing evidence before confirming an assignment.
If no suitable internal match is found, review the brief and decide whether to develop skills or recruit. That decision remains with your teams.
At project completion, review new responsibilities, delivered work and demonstrated skills. Approved changes become part of the profile used in future searches.
Project need → internal specialists → reviewed assignment → updated experience
Find specialists and comparable delivery experience before committing to the offer.
Bring together specialists across teams and sites, with requirements and assignments for each role.
Identify someone who has handled a similar challenge. Ask for advice or a technical review without assuming a full project assignment.
Make recorded expertise and relevant colleagues visible before a specialist changes role or retires. Plan the knowledge transfer with the responsible team.
Scope an eight-week pilot around real project needs. Agree the participating teams, data sources and review owners, then establish a baseline before measuring the workflow.
Time from a defined need to a reviewed shortlist or expert contact.
Time spent searching profiles and following up with teams.
Specialists whose experience the project owner confirms fits the brief.
Reviewed project updates available for the next search.
Review the evidence together and decide whether a broader rollout makes sense.
Discuss a pilot